Please read these terms and conditions in full before using the fh999 website or mobile app. Registering or using our services constitutes your acceptance of all provisions herein. If anything is unclear, contact our customer support team.
1General Terms
Fh999 is a licensed online betting and gaming platform. These terms and conditions apply to the fh999 website, mobile app, and all related services.
Fh999 reserves the right to update these Terms & Conditions at any time. Members will be notified via email or an on-platform announcement. Continued use of the platform after any changes constitutes acceptance of the updated terms.
Fh999's services are available only to residents of countries or regions where such services are legally permitted. Members are solely responsible for ensuring that their use of fh999 complies with the laws applicable in their jurisdiction.
2Account Registration
Members must provide accurate and truthful information when registering at fh999. Creating an account with false information is strictly prohibited, and such accounts may be terminated at any time.
One Account Per Member
Each person may hold only one account at fh999. If multiple accounts are found belonging to the same individual, all accounts will be terminated and any funds or bonuses may be forfeited. If multiple people in the same household each have an account, this must be disclosed to fh999.
Account Security
Keep your fh999 account password and login details strictly confidential. You are responsible for any activity carried out through your account by others. If you notice anything suspicious, contact fh999 customer support immediately.
3Age & Eligibility
You must be 18 years of age or older to use fh999's services. This is one of the most important provisions in fh999's Terms & Conditions.
Fh999 may request proof of identity for age verification at any time. Failure to verify your age may result in a temporary or permanent account suspension. It is the responsibility of parents and guardians to prevent minors from accessing the platform.
- No one under the age of 18 is permitted to use fh999 under any circumstances.
- Providing a false age at registration is a punishable offense.
- Withdrawals may be suspended if valid proof of age has not been provided.
- Fh999 is fully committed to protecting minors.
4Deposits & Withdrawals
Fh999's deposit and withdrawal terms are clear and transparent. For members' convenience, multiple payment methods are supported, including bKash, Nagad, Rocket, and bank transfer.
Deposit Rules
- Only payment methods registered in your own name may be used.
- Deposits from third-party accounts are not accepted.
- The minimum deposit amount varies by payment method.
- Fh999 reserves the right to verify any suspicious deposits.
Withdrawal Rules
- Withdrawals can only be processed from verified accounts.
- Withdrawals are typically processed within 24–72 hours.
- Withdrawals may be put on hold if bonus wagering requirements have not been fulfilled.
- Withdrawals must be made using the same method used for the deposit.
- A minimum withdrawal amount applies.
5Bonuses & Promotions
Fh999 has clear terms and conditions governing bonuses and promotions. Each bonus carries its own wagering requirements, which are communicated before the bonus is claimed.
General Bonus Terms
- Each member is eligible to claim a bonus offer only once.
- Bonus balances cannot be withdrawn until the wagering requirements have been met.
- Wagering requirements must be completed before the bonus expires.
- Bonus abuse and bonus arbitrage are strictly prohibited.
- Fh999 may modify or cancel any bonus offer at any time.
Welcome Bonus
The fh999 welcome bonus for new members is based on your first deposit. Specific wagering requirements apply and are detailed on the bonus page. A promo code may be required to claim the welcome bonus.
6Betting Rules
Fh999 has specific betting rules and terms that apply equally to all members.
Bet Acceptance
Fh999 reserves the right to accept or refuse any bet. If incorrect odds are displayed due to a technical error, fh999 reserves the right to void any bets placed at those odds. Live betting odds may change after a match has started.
Bet Cancellation Scenarios
- Bets are refunded if an event is cancelled or postponed.
- Bets may be voided if incorrect odds were offered due to a technical error.
- If match-fixing is confirmed, all bets associated with the relevant event will be voided.
- Placing conflicting bets on the same event may result in all related bets being voided.
Maximum Win Limit
Fh999 sets a maximum win limit for each event and bet type. Any winnings beyond this limit will not be paid out. The applicable limits are listed on the relevant event page.
7Prohibited Activities
The following activities are strictly prohibited under fh999's terms and conditions and may result in immediate account termination.
- Creating multiple accounts or using another person's account.
- Bonus arbitrage or any misuse of the bonus system.
- Using fraudulent payment methods.
- Placing bets using automated software or bots.
- Betting using match-fixing arrangements or insider information.
- Attempting to gain unauthorized access to another member's account.
- Attempting to hack or manipulate fh999's systems.
- Using the platform for money laundering or any form of illegal financial activity.
8Account Closure & Suspension
Fh999 may temporarily or permanently close a member's account under the following circumstances.
Account Closure by fh999
- In the event of a breach of terms and conditions.
- Failure to verify your identity or providing false information.
- In cases of suspicious or fraudulent activity.
- Regarding the operation of multiple accounts.
Account Closure by Member
Any member can close their account at any time by contacting customer support. A self-exclusion option is also available as part of our responsible gaming commitment.
9Privacy & Data Protection
Fh999 is committed to protecting your personal information. Data collected at registration is used solely for account management, identity verification, and compliance with legal obligations.
Fh999 never sells members' personal information to third parties. However, information may be shared when required by law or requested by a regulatory authority. For more details, please read our Privacy Policy Policy.
10Responsible Gaming
Fh999 is committed to responsible gaming. We want our members to bet for entertainment, not out of compulsion.
- Never bet beyond your means.
- Avoid chasing losses by placing more bets to try to recover money you've lost.
- Use deposit limits or self-exclusion whenever you need to.
- If you're experiencing gambling-related issues, please seek professional support.
To learn more about Responsible Gaming, visit our Responsible Gaming View the page.
11Dispute Resolution
Any dispute between fh999 and a member will first be addressed through customer support. We aim to resolve all disputes within 30 days of them being raised.
How to File a Complaint
- Reach us instantly via live chat.
- Submit a detailed complaint by email.
- Attach any relevant screenshots or supporting evidence along with your complaint.
- Please include your account number and the date of the incident.
12Changes & Updates
Fh999 reserves the right to update these terms and conditions at any time. Members will be notified in advance of any significant changes. Check this page regularly to stay up to date.
Continued use of fh999 following any changes will be considered acceptance of the updated Terms & Conditions. If you do not agree with the changes, please request account closure.